Woman returning skate to FedEx Office location where employee inspects the item

FedEx Returns Technology offers end-to-end returns management for large e-tailers

March 19, 2018

Today FedEx Corp. announced the launch of FedEx Returns Technology, a comprehensive solution for returns management, which gives high-volume merchants and e-tailers the ability to quickly and easily improve their customer experience.

FedEx Returns Technology is integrated into more than 1,700 participating FedEx Office locations across the U.S., enabling merchants to offer their customers the ability to easily drop off returns that can be inspected, professionally packed and, in some cases, enable a faster credit refund.

“FedEx Returns Technology bridges the gap between digital and physical, allowing merchants to define a returns strategy that works for their business model and for their customers,” said Ryan Kelly, senior vice president, FedEx Supply Chain.

Learn more about FedEx Returns Technology

Read the press release

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